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Contact Us

Support is available when you need it

Didn't receive the migration memo? Experiencing a challenge with logging in? Simply have questions about Connect? The Connect Team is standing by to assist using any of the contact information below.


Support Resources

Community Support: Mon-Fri 9am to 6pm ET

Help Desk: 1-888-873-6482, Option 4

Email: support@connect.gov

Program Inquiries: outreach@connect.gov

What happened to MAX.gov?

The growth of MAX.gov necessitated a new platform design that enabled scalability, redundancy, and the opportunity to take on new feature enhancements. In partnership with the MAX team, Connect has successfully migrated all MAX Community content to a GovCloud platform. This was achieved through continuity of an 'as-is' service delivery, enabling a smooth transition with the least amount of effort from MAX partner agencies.